Olive Technology Co., Ltd. ("Olive", "the Company") uses cookies and similar tracking technologies on our website (including olive.co.th and oliveflow.io), mobile applications, software systems, platforms, and any other products or services (collectively, "Services").
This Cookies Policy explains what cookies are, how we use them, and the choices you have regarding their use. It should be read alongside our Privacy Policy, which provides further detail on how we process personal data.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide information to site owners, and improve user experience.
Similar technologies include web beacons, pixels, local storage, and scripts that collect information in a comparable way. When we refer to "cookies" in this policy, we include all such technologies.
2. Types of Cookies
Cookies can be categorized in several ways:
By Duration
- Session cookies — Temporary cookies that expire when you close your browser. They help maintain your session while you navigate the site.
- Persistent cookies — These remain on your device for a set period or until you manually delete them. They help us recognize you on return visits.
By Origin
- First-party cookies — Set by Olive directly when you visit our Services.
- Third-party cookies — Set by external services integrated into our site (e.g., analytics or advertising providers).
3. Cookies We Use
The Company uses the following categories of cookies:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Services. They enable core functionality such as security, session management, and accessibility. You cannot opt out of these cookies as our Services would not function without them.
| Cookie | Purpose | Duration |
|---|---|---|
| olive_cookie_consent | Stores your cookie preference choice | Persistent |
| session_id | Maintains your authenticated session | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve the functionality and content of our site.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics — maintains session state | 2 years |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preference, region, or display settings. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie | Purpose | Duration |
|---|---|---|
| locale | Remembers your preferred language | 1 year |
| theme | Stores your display theme preference | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The main third-party services we use include:
- Google Analytics — Web analytics service provided by Google LLC. Google's privacy policy is available at policies.google.com/privacy.
- Google Tag Manager — Tag management system for managing JavaScript and HTML tags used for tracking and analytics.
These third-party providers have their own privacy and cookie policies, and we encourage you to review them.
5. Managing Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
- Accept all cookies
- Receive a notification when a cookie is set
The method for managing cookies varies by browser. You can find instructions for common browsers below:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Our Cookie Banner
When you first visit our Services, you will see a cookie consent banner. You can choose to accept or decline non-essential cookies. Your choice is stored locally and will be remembered for subsequent visits.
If you wish to change your cookie preferences after your initial choice, you can clear your browser's local storage for our site and reload the page to see the consent banner again.
Impact of Disabling Cookies
Please note that blocking or deleting cookies may impact your experience with our Services. Some features may not function as intended, and you may need to re-enter information or re-set preferences on each visit.
6. Data Collected via Cookies
Through cookies and similar technologies, the company may collect the following types of data:
- Technical data — IP address, browser type and version, operating system, device type, and screen resolution.
- Usage data — Pages visited, time spent on pages, click patterns, scroll depth, and navigation paths.
- Referral data — The website or source that directed you to our Services.
- Preference data — Language settings, display preferences, and cookie consent choices.
This data is processed in accordance with our Privacy Policy. Where cookies collect personal data, the legal basis for processing is as described in Section 3 of the Privacy Policy.
7. Cookie Retention Periods
Cookie retention periods vary based on type and purpose:
- Session cookies are deleted automatically when you close your browser.
- Persistent cookies are retained for the duration specified in the cookie tables above, or until you manually delete them.
- Analytics data collected through cookies may be retained by third-party providers according to their own retention policies.
8. Changes to This Cookies Policy
The company may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through our Services or via a renewed cookie consent prompt.
We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions about this Cookies Policy or our use of cookies, please contact:
Olive Technology Co., Ltd.
To: Data Protection Officer (DPO)
8 Sukhaphiban 5 Soi 32, Tha Raeng Subdistrict,
Bang Khen District, Bangkok 10220, Thailand
Email: support@olive.co.th
Telephone: +66 (02) 022-7777 ext. 5601